Our Services

Out Services

What We Do at American Claims Defense

At American Claims Defense (ACD), we specialize in helping property owners navigate the complex and often frustrating world of insurance claims. Whether you’re dealing with fire, water, storm, or structural damage, we step in as your personal claims advocate—fighting to secure the maximum payout you’re rightfully owed.

At American Claims Defense (ACD), we specialize in helping property owners navigate the complex and often frustrating world of insurance claims. Whether you’re dealing with fire, water, storm, or structural damage, we step in as your personal claims advocate—fighting to secure the maximum payout you’re rightfully owed.

Expert Help. Maximum Results. Every Time.

From initial inspections to final settlement checks, ACD handles every stage of the claims process—so you don’t have to. Below is a breakdown of our core services:

We begin with a no-obligation review of your damage and policy to determine if you have a valid claim and how we can help maximize your recovery.

We document every detail using industry-standard methods—photos, videos, written reports—to create a solid foundation for your claim.

Insurance policies are complex. We simplify them. Our team breaks down the fine print so you know exactly what coverage you’re entitled to.

Why Choose ACD?

  • Trusted by hundreds of homeowners and business owners across the U.S.

  • Transparent process with no upfront fees

  • Personalized support from real people who care

  • Millions recovered for our clients

Initial Claim Consultation

A public adjuster reviews the policyholder's insurance coverage and assesses the claim potential.

Damage Inspection & Documentation

Thorough on-site inspections are conducted to evaluate property damage.

Policy Review & Interpretation

Adjusters analyze the policy line by line, interpreting limits, exclusions, endorsements, and obligations.

Claims Filing & Submission

Our adjusters prepare and submit all required paperwork on behalf of the policyholder, ensuring the claim is presented accurately.

Estimate Preparation & Scope of Loss

Using specialized software, our adjusters generate detailed repair and replacement estimates to show the full cost of the loss.

Negotiation with Insurance Carriers

Our experts handle all communications with the insurer, pushing back on undervalued offers and leveraging policy knowledge and evidence

Claim Reopening & Supplemental Claims

If new damage is discovered or an underpayment occurred, public adjusters can reopen closed claims.

Denied Claim Appeals

If a claim is wrongfully denied, our experts build a case, and challenge the decision through formal appeal processes or negotiation.

Appraisal & Umpire Services

Our adjusters may invoke the appraisal clause, selecting an impartial third-party (umpire) to resolve the dispute.

Mediation & Legal Support Coordination

Public adjusters may assist during insurance mediation or work alongside attorneys in complex cases.

Business Interruption & Loss of Use Analysis

For businesses or homeowners displaced by damage, adjusters calculate lost income or additional living expenses.

Full Claim Lifecycle Management

From the moment damage occurs until the final check is received, public adjusters manage every aspect of the process—saving the client time, stress, and costly mistakes.